ServiceNow Implementation
Supporting organisations with design, implementation, and delivery to create practical service experiences for teams and customers.
Independent ServiceNow Expertise
Waseem Abbas
ServiceNow Specialist
CSA | CAD | CIS-ITSM | CIS-CSM | CIS-Discovery
Helping organisations implement and optimise ServiceNow applications through automation, integrations, and platform improvements.
- CSM
- ITSM
- CMDB
- CSDM
- FSM
- AI Agents and Capabilities
- Integrations
- Workflow Automation
- Platform Optimisation
Focused on
Practical ServiceNow delivery
Specialism
Implementation
Approach
Hands-on
Style
Clear & Reliable
Availability
Open to Projects
About
A practical partner for ServiceNow customer operations
I am a ServiceNow specialist with over 6 years of experience delivering implementations, platform development, and integrations across a range of organisations.
My work centres around CSM, ITSM, CMDB, process automation, integrations, and platform improvements that help teams move faster and deliver better customer experiences.
Services
How I can help
Integrations
Connecting ServiceNow with external systems and internal tools to reduce manual work and improve data flow.
Workflow Automation
Building automations that simplify repetitive tasks, improve handoffs, and create more consistent operational processes.
Platform Optimisation
Reviewing and improving existing setups to make your ServiceNow platform cleaner, more scalable, and easier to support.
Contact
Let’s talk about your ServiceNow goals
Available for project-based engagements and consulting support, delivered remotely for offline or online work, depending on project requirements.